Terms and Conditions For Our Water Restoration Company

Welcome to Water Damage Restoration Richardson’s Terms and Conditions page. By accessing and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use our services.

Company Information

Company Name: Water Damage Restoration Richardson
Location: 605 S Sherman St Ste 705K, Richardson, TX 75081
Website: richardsonwaterdamagerestoration.com

Services Provided

Water Damage Restoration Richardson provides various services related to water damage restoration, including but not limited to:

• Emergency water removal
• Structural drying
• Mold remediation
• Water damage repair
• Odor removal

Use of Services

Eligibility

To use our services, you must be:

• At least 18 years old and capable of forming a binding contract with Water Damage Restoration Richardson.
• In compliance with these terms and all applicable local, state, national, and international laws and regulations.

Service Areas

Our services are available primarily in Richardson, TX, and surrounding areas. We reserve the right to decline service to locations outside our service area.

Terms of Service

Service Requests

All service requests must be made through our website, phone, or email. Upon receiving a request, a representative will contact you to schedule an initial assessment.

Estimates and Payments

Estimates

We provide free initial estimates. These estimates are non-binding and subject to change upon a thorough inspection of the damage.

Payments

Payments are due upon completion of services unless otherwise agreed upon in writing. We accept various forms of payment, including credit cards, checks, and cash.

Late Payments

A late fee may be applied to invoices not paid within the agreed timeframe. Continuous failure to pay may result in legal action.

Cancellation and Rescheduling

Cancellation

You may cancel your service request at any time before the scheduled appointment. Cancellations should be made by phone or email.

Rescheduling

If you need to reschedule, please contact us at least 24 hours in advance. We will do our best to accommodate your new preferred time.

Limitation of Liability

Water Damage Restoration Richardson is not liable for any damages that occur due to:

• Pre-existing conditions or damages not addressed during our initial assessment.
• Delays caused by circumstances beyond our control, such as severe weather or supply chain disruptions.

Warranty and Guarantee

Service Warranty

We offer a limited warranty on our services. The terms of this warranty will be provided in writing upon completion of the work.

Satisfaction Guarantee

Your satisfaction is our priority. If you are not satisfied with our services, please contact us within 30 days of service completion. We will work to resolve any issues to your satisfaction.

Privacy Policy

Information Collection

We collect personal information necessary to provide our services, including names, addresses, phone numbers, and email addresses.

Use of Information

Your personal information is used solely for the purpose of providing our services and improving customer experience. We do not share your information with third parties without your consent, except as required by law.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Water Damage Restoration Richardson or its content suppliers and is protected by intellectual property laws.

Governing Law

These terms and conditions are governed by the laws of the State of Texas. Any disputes arising from or relating to these terms or our services will be resolved in the courts of Dallas County, Texas.

Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on our website, and it is your responsibility to review these terms regularly.

Contact Information

If you have any questions or concerns regarding these terms and conditions, please contact us:

Water Damage Restoration Richardson
605 S Sherman St Ste 705K
Richardson, TX 75081
richardsonwaterdamagerestoration.com

Final Provisions

Entire Agreement

These terms and conditions constitute the entire agreement between you and Water Damage Restoration Richardson concerning your use of our services.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Waiver

Failure to enforce any right or provision of these terms will not be considered a waiver of those rights.

Assignment

You may not assign your rights or obligations under these terms without our prior written consent. We may assign our rights and obligations to others at our discretion.

Indemnification

You agree to indemnify, defend, and hold harmless Water Damage Restoration Richardson, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or in any way connected with your access to or use of our services.

Dispute Resolution

Mediation

Before resorting to litigation, parties agree to try to resolve any dispute arising out of or relating to these terms or our services through mediation.

Arbitration

If mediation fails, the dispute will be settled by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will take place in Dallas County, Texas.

Force Majeure

Water Damage Restoration Richardson will not be liable for any failure or delay in performing its obligations due to circumstances beyond its reasonable control, including acts of nature, war, strikes, or government regulations.

Customer Responsibilities

As a customer, you are responsible for:

• Providing accurate information during the service request process.
• Ensuring safe and accessible conditions for our team to perform their work.
• Notifying us of any known hazards or pre-existing conditions.

Insurance Claims

We can assist with insurance claims related to water damage. However, it is your responsibility to understand your insurance policy and coverage.

Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience and do not signify our endorsement of such websites. We have no control over the content or practices of third-party sites and accept no responsibility for them.

Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice or liability, for any reason, including breach of these terms.

Feedback and Complaints

We value your feedback and strive to improve our services. If you have any complaints or suggestions, please contact us directly at:

Water Damage Restoration Richardson
605 S Sherman St Ste 705K
Richardson, TX 75081
richardsonwaterdamagerestoration.com

Prohibited Activities

You agree not to engage in any activities that could harm Water Damage Restoration Richardson, our employees, or other customers, including but not limited to:

• Misusing our services.
• Providing false information.
• Interfering with our operations.

Service Modifications

We reserve the right to modify or discontinue our services, temporarily or permanently, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of our services.

Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you have any questions about these terms, please contact us before using our services.

Record Keeping

We maintain records of all transactions and communications for legal and operational purposes. These records are confidential and are used in accordance with our privacy policy.

Compliance with Laws

You agree to comply with all applicable laws and regulations in connection with your use of our services.

Reporting Violations

If you become aware of any violation of these terms, please report it to us immediately. We will investigate and take appropriate action as necessary.

Future Communications

By using our services, you consent to receive communications from us electronically, including emails, texts, and notices posted on our website.

Customer Reviews

We encourage customer feedback and reviews. By submitting a review, you grant us permission to use, reproduce, and publish your feedback on our website and marketing materials.

Conclusion

Thank you for choosing Water Damage Restoration Richardson. We are committed to providing high-quality water damage restoration services and ensuring your satisfaction. If you have any questions or need further assistance, please do not hesitate to contact us.

Water Damage Restoration Richardson
605 S Sherman St Ste 705K
Richardson, TX 75081
richardsonwaterdamagerestoration.com